Using my PowerCLI script to get Dell warranty information, I noticed that some of my ESX hosts were not returning service/asset tag information. The information was showing up in vCenter's hardware status tab, but not w/ my PowerCLI script.
- First, check to see if your ESX host has this information populated:
If the assettag and servicetag fields are blank or unknown, it's likely that your server needs to be flashed by a Dell Technician to insert the service tag info. It supposed to be pre-populated by the factory, but if you've had the motherboard replaced, then it needs to be flashed.